would stay there again

The queen room had great amenities like air conditioning, flat-screen TV, tea/coffee maker, and free toiletries. Breakfast was a buffet with hot options like eggs and sausages. The fitness center was modern and well-equipped. Location was perfect for exploring the city and nightlife, right on Broad Street.

great location but room for improvement

The service at the front desk was engaging, which made checking in smooth. Breakfast offered a diverse selection that made mornings enjoyable.

The room was smaller than expected.

The room was clean, comfy beds ensured a good night's sleep. The 24/7 snack menu saved the day after a late night out.

Felt like a home here, no reason to complain.

The decor throughout the hotel was stylish and contemporary, creating a warm and welcoming atmosphere that made it easy for me to navigate comfortably. The communal sitting area was perfect for relaxing and catching up with friends.

Better signage for parking access would be helpful.

comfortable stay but some room for improvement

The staff provided excellent service with friendly greetings and clear communication regarding our stay. They were proactive in informing us about the Birmingham Marathon, allowing us to plan ahead for potential road closures.

The room could have been more spacious for added comfort.

Great location and very clean, but breakfast could use improvements on cook time.

Recommend for spending night

Friendly staff, modern amenities, the breakfast was fresh and delicious with plenty of options, making it a fulfilling start to the day, and being just 1.5 km from the main train station allowed for easy exploration of the area.

Almost perfect

Consider using the self-service waffle station at breakfast for a unique and delicious start to your day.

The location felt perfect. Just steps away from the tram stop and near shops and restaurants. The room was spacious, clean, and had great blackout blinds. Staff greeted me with a friendly smile at check-in. Breakfast offerings were plentiful, but the area felt cramped during peak times, with people spilling into hallways. The queues were frustrating. I enjoyed the 24/7 bar for late-night snacks and drinks. The only downside was the lift's slow service, which felt problematic during busy hours. Overall, it made my stay enjoyable, but those breakfast rushes and slow lifts could definitely be improved.

Perfect for a night out with friends

The location was prime, right next to bars and clubs. The staff were super chill and accommodating, made us feel welcome right off the bat.

It wasn't exactly budget-friendly, but decent for what you get.

I thoroughly enjoyed the modern decor and spacious common areas that were easy to navigate. The staff was exceptionally attentive, ensuring I had a comfortable stay, making it a satisfying experience for a senior traveler like myself.

More seating in common areas would be beneficial.

Oh mate, the breakfast spread was ace—gotta give a nod to that granola! And the 24/7 bar was a lifesaver for late-night cheeky drinks. Plus, the staff were super on it during check-in. no faffing about!

Had a bit of a hassle with the room—there was a scalding bedside light that got me nervous for the kiddos. Plus, the lifts were a bit dodgy. we nearly burned off those calories just waiting!

Would definitely recommend for a weekend outing

Comfortable room, cheerful staff, with convenient amenities like a fitness centre and 24-hour reception. It's located just 1.5 km from the train station, making it easy to explore the area.

Nice stay overall, some hiccups

We had a decent stay here. The brekkie was pretty good, and the parking was a plus! The room was really spacious, but the receptionist was super rude when we checked in. Plus, there was a lot of noise from the hallways during the day. Could definitely use some soundproofing.

I had a nice stay. The breakfast was good with various options. I enjoyed the comfortable room. The communal sitting area was nice for relaxing after a busy day. I was here for two nights, and the location made it easy to explore nearby attractions.